
Privacy Policy
We, Konstant Tech Sdn Bhd [Company No.: 202301008091 (1502012V)], together with our subsidiaries and affiliates (collectively, “Konstant Tech Sdn Bhd”) respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users/subscribers/customers (collectively, “Users”), and strive to provide a safe and secure user experience.
This Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 ("Act"), which describes how your information (“Personal Data”) is collected and used and your choices with respect to your Personal Data. For absolute clarity, any reference to “we”, “our” or “us” in this Privacy Policy shall include any member of Konstant Tech Sdn Bhd. The following discloses our information gathering and dissemination practices for mobile applications created and/or owned by Konstant Tech Sdn Bhd that are made available to you for download from the app stores, including but not limited to “Apple App Store”, “Google Play” and “Huawei App Gallery” (collectively, “Websites”) and if relevant, for the use of, or subscription to, or purchase of any products and/or services offered by Konstant Tech Sdn Bhd.
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The site collects certain data from your affiliated education provider or you directly, such as information you enter yourself during registration or participation in certain activities (including contests, forums, polls, feedback form or through the use of cookies), data about your consumption of content, and data from third-party platforms you connect. We also collect some data automatically, such as information about your device, and what parts of our Service you interact with or spend time using. When you request pages from our server, it automatically collects some information about your preferences, including your internet protocol (“IP”) address. We use this to help diagnose problems with our server, and to administer our Websites.
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you (not limited to):
Name;
Phone number(s);
Email address;
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The User-supplied information collected through the registration process, surveys, contest entry forms, polls or other similar vehicles is used to create your user account, improve the content of our sites, or used for our marketing purposes. It is not shared with other organisations for commercial purposes unless specifically stated herein. Personal Data that you provide to us voluntarily on our Websites and the other related channels may be processed and/or disclosed to our Vendors (as hereinafter defined) for the following purposes (collectively, "Purposes"):
to manage, verify and complete transactions with you;
to manage and verify your membership for our customer loyalty scheme (where applicable);
to direct market our products and/or services to you;
to understand and analyse our sales, and your needs and preferences;
to develop, enhance, market and provide products and services to meet your needs;
to enable you to participate in promotions and contests;
to process exchanges or product returns;
to improve our services;
to respond to your requests or complaints;
to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by Konstant Tech Sdn Bhd and/or its partners and/or advertisers;
to process your payment transactions;
for our credit control service and/or collection of debts due and owing to us,
to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority; and
to be monitored by our service providers or employees for purposes including but not limited to compliance, auditing and maintenance or where email abuse is suspected.
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We may disclose your Personal Data within Konstant Tech Sdn Bhd and/or to the Vendors (as hereinafter defined) for the Purposes set forth hereinabove in accordance with the terms and conditions set out herein.
We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor and third party service providers). "Vendor" in this Privacy Policy means in relation to Personal Data, any person or entity (other than our own employee) who processes the Personal Data on behalf of us and/or who provides third party services for us. "Processing", in relation to Personal Data means for example obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data and/or providing its respective services to us. We take every measure to provide a comparable level of protection for Personal Data should the information be processed by a Vendor.
We use and disclose aggregated non-personally identifying information collected through the Websites as part of our organisation's process of constantly improving the Websites, and the products and services offered by Konstant Tech Sdn Bhd.
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Your Personal Data shall be stored either in hard copies in our offices or in servers acquired by Konstant Tech Sdn Bhd. It may be necessary to transfer your Personal Data to third party services providers based/located outside Malaysia. By continuing to use the Websites, products and/or services of Konstant Tech Sdn Bhd, you hereby consent to such transfer.
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When you access the Website and/or use of any product/services offered by Konstant Tech Sdn Bhd, we may automatically (i.e., not by registration) collect, use and disclose non-personally identifiable data, including but not limited to information about your Internet browser and operating system, domain name of the website from which you came, number of visits, average time spent on the site and pages viewed. We may use and disclose these non-personally identifiable data and share it within Konstant Tech Sdn Bhd and/or third parties to inter alia; monitor the attractiveness of the Websites and improve our performance/product/services/content on an aggregate, anonymise and non-personally identifiable basis. However, please be assured that this information is not intended to be used to personally identify you. For example, we may collect:
Device information — such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access our Websites.
Usage information — such as information about your usage of the Websites, products and/or services offered by Konstant Tech Sdn Bhd, the time and duration of your usage and other information about your interaction with content offered by Konstant Tech Sdn Bhd, and any information stored using cookies, mobile ad identifiers, and similar technologies that we have set on your device. For detailed information about our use of cookies, web beacons, and other technologies, see Online Tracking and Advertising in paragraph (6) below.
Location information — such as your computer’s IP address, your mobile device’s global positioning system (GPS) signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain services.
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How We Use Cookies, Web Beacons, and Similar Technologies and How to Disable These Technologies
We and any third parties duly appointed/authorised by us to provide content, advertising, or functionality or measure and analyse advertisement performance on our Websites (collectively, “Authorised Third Parties”), may use cookies, web beacons, mobile advertising identifiers, and similar technologies to facilitate administration and navigation, to better understand and improve our Websites, to determine and/or improve the advertising shown to you here or within the online sites operated and/or managed by Konstant Tech Sdn Bhd, and to provide you with a customised online experience. Cookies. Cookies are small files that are placed on your computer when you visit the Websites. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognised as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example:
Cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit a Website.
Cookies can help us and the Authorised Third Parties understand which parts of our Websites are the most popular because they help us see which pages and features users access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Websites and provide you with a better experience.
Cookies help us and the Authorised Third Parties understand which advertisements you have seen so that you don’t receive the same advertisement each time you visit our Websites.
Most browsers accept cookies automatically, but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. If you disable browser cookies or flash cookies, it may interfere with the proper functioning of our Websites. Beacons. We, along with the Authorised Third Parties, also may use technologies called beacons (or “pixels”) that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyse the use of the Websites and products and/or services offered by Konstant Tech Sdn Bhd and (in conjunction with cookies) to provide content and advertisements that are more relevant to you. Local Storage and Other Tracking Technologies. We, along with third parties, may use other kinds of technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and Hypertext Markup Language revision 5 (HTML5) local storage, in connection with our Websites. We also may use unique identifiers associated with your device, such as mobile advertising identifiers. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences.
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Our Websites make information sharing, feedback, forums, and/or message boards available to Users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.
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Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force. Any questions, comments, suggestions or information other than Personal Data sent or posted to the Websites, or any part thereof by Users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.
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Our Websites have security measures in place to protect the loss, misuse and alteration of the information under our control. When a User is asked to provide his/her credit card information, we provide a secure environment through our partners' systems (using industry standard SSL or SET protocols) for this purpose.
For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
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Our Websites contain links to other sites. We are not responsible for the privacy practices or the content of such sites. We have established relationships with advertisers and/or business partners but such relationships are generally technical in nature, or content collaborations. If any advertisers and/or business partners access any information entered by Users in our database, this fact shall be disclosed to the Users upon initiating the registration process. Users who feel they do not wish their information to be shared by anyone other than the Websites may then opt out of completing the registration.
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You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain third parties. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
If you have any questions about your data, our use of it, or your rights, contact us at dev@konstant-tech.com.my.
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We reserve the right to amend this Privacy Policy from time to time without prior notice. Any changes to the Privacy Policy will be uploaded onto our Websites and therefore, we encourage you to check/visit the Websites from time to time for any changes on a regular basis.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.